Original Blogger tags: eBay
I bought a DVD set for the kids.
Rocky And Bullwinkle: Complete Season 5 DVD
Item Id: 260997560997
End time: May-05-12 08:25:49 PDT
Buyer: (your humble blogger)
100.0% Positive Feedback
Member since Oct-15-99 in United StatesThen this happened:
From: (your humble blogger) To: (eBay seller)
Subject: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Apr-23-12 15:16:40 PDT
Dear (eBay seller),
I ordered/paid for one copy of this DVD set but I actually received two in the mail on the same day. Do you want me to return the 2nd copy? If so can you please send me the mailing address I should use.
Thanks,
(your humble blogger)
Then this happened:
From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD #260997560997
Sent Date: Apr-27-12 11:52:08 PDT
Dear (your humble blogger),
Thanks for your message.
We have issued return authorization # JB03201470 for your return.
Please follow the directions listed on the packing slip and the package will be routed back to our returns department for a refund to your PayPal account.
Please be sure to include the RA# in the appropriate field on the label. The prepaid postage label will be sent to you in a separate email.
We apologize for the inconvenience,
- (eBay seller)
Then I responded:
From: (your humble blogger)
To: (eBay seller)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD#260997560997
Sent Date: May-31-12 11:27:15 PDT
Dear (eBay seller),
It looks like I have gotten a full refund but I did not actually want a refund – note that I got _two_copies accidentally and so I still have one. I just returned the extra one. ???
- (Your humble blogger)
To which the seller replied:
From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD#260997560997
Sent Date: Jun-04-12 06:20:18 PDT
Dear (your humble blogger),
Hello and thank you for contacting us,
Please let us know if you would still like this item. If so, we will submitted a replacement order for you.
We apologize for the inconvenience,
- (eBay seller)
To which I replied:
From: (your humble blogger)
To: (eBay seller)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD#260997560997
Sent Date: Jun-04-12 12:59:57 PDT
Dear (eBay seller),
Let me go over this again –
I wanted one copy of this DVD set
I bought one copy of this DVD set and paid for it
I got two copies in the mail
I asked to return the extra copy
Your company sent me an RMA and a postage-paid mailing label
When you received it, you credited me back for my original purchase
This means I now have a copy that was basically FREE.
I would like to pay for it. Can I just pay you again through PayPal?
Thanks,
(your humble blogger)
To which the seller replied:
From: (eBay seller)
To: (your humble blogger)
Subject: Re: Other: (your humble blogger) sent a message about Rocky And Bullwinkle: Complete Season 5 DVD#260997560997
Sent Date: Jun-05-12 14:34:58 PDT
Dear (your humble blogger),
Hello and thanks for your message.
We apologize for the confusion. At this time, we are sending a invoice for payment for the amount of $25.87.
We appreciate your patience in this matter,
- (eBay seller)
To which I replied:
Dear (eBay seller),
Just paid it – no problem, and thank you!
- (your humble blogger)
Might this actually be the end of it? Hope springs eternal!