I Broke Down and Wrote to Tech Support

23 Jun 2006

I wrote to the support address at BLUE yesterday asking specifically about two issues with my Snowball: the data transfer problem, happening on buffer sizes ranging from 512 to 4096 samples, and the low volume problem, which is linked to problems getting a good dynamic range with low noise floor.

Judging by the number of people saying “it works fine for me” I think the USB data transfer problem represents flakey hardware on this particular mic, but I suspect the volume problem is inherent to the 16-bit design.

We’ll see if they respond!

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